Privacy Policy

Introduction

At Charlotte Trading Company, we are committed to protecting your privacy and ensuring a secure experience when you visit our website or interact with our pre-owned automotive dealership services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website, located in Gastonia, NC, and explains your privacy rights under applicable laws such as GDPR and CCPA.

Information Collection and Use

We collect various types of information to provide and improve our automotive services, facilitate vehicle sales, and process financing applications for our customers in the Charlotte and Gastonia areas.

• Information You Provide: We collect personal details that you voluntarily provide when you fill out contact forms, credit applications, or trade-in evaluations, including your name, email address, phone number, and financial history.
• Information Collected Automatically: When you browse our inventory, we automatically collect technical data such as your IP address, browser type, operating system, and details about your interaction with our website through cookies and similar tracking technologies.
• Purpose of Collection: The data we collect is used to process transactions, respond to vehicle inquiries, provide personalized marketing, and ensure our website remains functional and user-friendly for all visitors.

Data Sharing, Security, and User Rights

Charlotte Trading Company takes data protection seriously and implements rigorous standards to ensure your personal information remains confidential and secure.

• Data Sharing: We do not sell your personal information. We may share your data with trusted third-party service providers, such as financial institutions for loan processing or legal authorities when required by law to prevent fraud.
• Security Measures: We utilize industry-standard administrative, technical, and physical security measures, including SSL encryption, to protect your sensitive information from unauthorized access, loss, or alteration.
• User Rights: You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your data, subject to certain legal obligations regarding financial record-keeping.

Updates and Contact Information

We may update this Privacy Policy from time to time to reflect changes in our business practices or regulatory requirements. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have any questions or concerns regarding this policy or our privacy practices, please contact our team at info@charlottetradingcompany.com or visit our dealership in Gastonia, NC.